What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Customize products according to your specifications
- Improve our website and services
- Send order updates and notifications
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
Payment Processing
Payments made on our website are securely processed through third-party payment providers. We do not store your complete payment card details on our servers.
Cookies & Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember customer preferences
- Analyze traffic and usage
- Provide a better shopping experience
You may disable cookies through your browser settings.
Sharing Your Information
We do not sell your personal information.
We may share limited information with:
- Shipping and logistics providers
- Payment processors
- Website hosting and technical service providers
- Legal authorities when required by law
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed 100% secure.
Custom Orders
Because our products are customized to customer specifications, certain order details may be retained for manufacturing, warranty, and customer support purposes.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request a copy of stored data
To exercise these rights, contact us using the details below.
Third-Party Services
Our website may contain links or integrations with third-party services including:
- Payment gateways
- Social media platforms
- Analytics tools
- Shipping providers
We are not responsible for the privacy practices of third-party websites or services.